question

andres-portilla1204 avatar image
andres-portilla1204 asked mary-community-moderator edited

RingME - passing phone number and dialing directly from first click on my site

We would like to use a RingME button (https://support.ringcentral.com/article/How-to-setup-a-Ring-Me-button-on-my-page.html) but instead of having the customer enter his/her phone number in a new screen, we would like to pass the phone number for customers who are logged into our website on a post or a get variable directly to the ringcentral server or at least to the new window and dial to make it easier for the customer.


How can we get that done?

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benjamin-dean avatar image
benjamin-dean answered
There are always multiple ways to achieve these types of use-cases, but here is how I would approach this situation...

Use the RingCentral JS SDK in your Website's Client, and pre-populate with your authenticated user's phone number:
 // Initialize the SDK var sdk = new RingCentral.SDK({     server: 'https://platform.ringcentral.com',     appKey: 'yourAppKey',     appSecret: 'yourAppSecret' });  // Assign the RingCentral Platform Singleton var platform = sdk.platform();  // Example function to implement ad-hoc style token managament // Authenticate to RingCentral and make a phone call using supplied number function preformattedRingOut(endUserPhoneNumber) {     if(!endUserPhoneNumber) {         // Error handling for this sanity check     }     // Authenticate and ringout     platform.login({             username: '<REPLACE_WITH_PHONE_NUMBER>', // Number of destination user account or admin<br>            extension: '', // leave blank if direct number is used<br>            password: '<REPLACE_WITH_ASSOCIATED_ACCOUNT_PASSWORD>'<br>        })<br>        .post('/account/~/extension/~/ringout', {<br>            from: {phoneNumber: String(endUserPhoneNumber)},<br>            to: {phoneNumber: String(<REPLACE_WITH_DESTINATION_NUMBER)},             callerId: {phoneNumber: 'endUserPhoneNumber'}, // optional,             playPrompt: false // optional<br>        .then(function(ajax) {<br>            // Application logging<br>        })<br>        .catch(function(e) {<br>            alert(e.message  || 'Server cannot authorize user');<br>        });<br>}  You can find a more comprehensive example of using RingOut with the RingCentral JS SDK here: <a href="https://github.com/ringcentral/ringcentral-js#making-telephony-calls">https://github.com/ringcentral/ringcentral-js#making-telephony-calls</a>

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