Are there any manufactures of IP based Audio Door Entry Systems (Intercom System) that operate / integrate with Ring Central
IP based Audio Door Entry Systems (Intercom System)
Jumping on this thread...any idea how this could work with video and ring central?
Good question. I have never done it, but I know there are SIP standards for video calls soil you match the right IP video door entry unit with a compatible phone I think it would work. Maybe like a Polycom VVX 1500 for example.
Are you willing to order some stuff and give it a try? I would think cyberdata or Algo would have some good video entry choices and then a Polycom or Cisco phone that supports video.
Are you willing to order some stuff and give it a try? I would think cyberdata or Algo would have some good video entry choices and then a Polycom or Cisco phone that supports video.
Yes... I was looking at the
CyberData SIP video intercom, but sadly it looks like our VVX-250 and 450s aren't compatible with video conferencing. I'm trying to get away from having dedicated screens/receivers now, so having to have dedicated phones is kind of a similar scenario.
Thanks for the reply.
Thanks for the reply.
cyberdata.net would be a good bet and they have good support and know RingCentral. Really any SIP device should be able to work with a little effort and any analog device can work with an ATA. The analog option is often good if you can reuse cable or existing equipment and pulling ethernet turns out difficult/expensive.
Direct link to their door entry/intercom products:
http://www.cyberdata.net/products/voip/digitalanalog/intercom_endpoints.html
I tried the ATA Router that RingCentral recommend we purchase and we couldn't get it programmed to work. Is there a RingCentral programmer that can assist?
Hey Rose,
These types of systems are considered 3rd party, which means that our Tech Support team doesn't receive any training on it, with their being so many options. Sometimes, the company you bought your intercom system can guide you in setting things up with a VoIP provider. Always worth a shot :)
These types of systems are considered 3rd party, which means that our Tech Support team doesn't receive any training on it, with their being so many options. Sometimes, the company you bought your intercom system can guide you in setting things up with a VoIP provider. Always worth a shot :)
We use Algo devices and they work great
http://www.algosolutions.com/products/doorphones-security/8028.html
We are plan to install 8028 for RC system.
Can you teach how to program it?
Can you teach how to program it?
@mike-gustavson mike-gustavson3338 how did you get this to function as a intercom not a paging device. No one at ring central knows what to do.
,@mike-gustavson mike-gustavson3338 how did you get this to function as a intercom not a paging device. No one at ring central knows what to do.
@105-Jeffrey Morales they're configured as 'Common Area Phones' in our system. The device itself (8028 in our case) is then configured to dial whatever it is they need to dial. For us, that's a Queue for the door (we have 2 - a front door and back door queue). It works really well.
Hope that helps!
You configured the Algo 8028 as Common Area Phones, ie: Hot Desk devices?
Yep - that was the direction we finally got from RC, and it's been working great.
Ah gotcha. There are small differences in how the white label version of RC operates for Telus, and this is one of them. Similar to how we set it up, but slightly different. Still works the same and the logic is the same, though. Thanks for the reply!
We typically configure them as "other phones" and simply set the Algo's internal dialing to reach a configured extension. This allows for talkback, door unlocking, etc.
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