question

hootsuite-app avatar image
hootsuite-app asked ·

Cannot Receive Calls from EE & BT

In response to Stinkflippers on TWITTER: https://twitter.com/Stinkflippers/status/917735259055194112 @RingCentral EE and BT clients cannot call into our system!!!. Tried to call your support line but gave up after 30 minutes in a queue. :-(
topic-default
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

mike avatar image
mike answered ·

We have received reports from UK customers experiencing issues with inbound calls from EE mobiles to any RC line. This includes BT cloud phone. 

We are currently investigating this and will post updates as information becomes available.


If you wish to open a support case please copy and past the following into your case notes: 
  Parent case 06286885 created with CT-19771

Mike
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

mike avatar image
mike answered ·
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces