question

frank-mclane7432 avatar image
frank-mclane7432 asked ·

My account was hacked over the weekend.

My account was hacked last Saturday morning.  I got the email notifications letting me know the change of password and pin had occurred.  I couldn't login and the security question had been changed.  I called support and Ringcentral was completely closed over the weekend.  As a result, the hacker was able to wreak havoc to my account.  I am insisting some kind of security service be available over the weekend. 
General Topic
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

· Write an Answer
saadetswift16514 avatar image
saadetswift16514 answered ·
Hello Frank,

I've escalated your case to our Executive Response Team.

In the event that something like this happens again over the weekend, we have Live Chat available 24x7.
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app