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James Wheeler avatar image
James Wheeler asked ·

Does Ringcentral Salesforce integration work on the Salesforce.com partner community?

I know it works with standard Salesforce.com lightning but will it work with a Salesforce.com partner community?
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jitender-kumar avatar image
jitender-kumar answered ·
Interesting Question James. Honestly, don't know the answer. Salesforce's OpenCTI is not supported for Group and Community tiers. I am not sure Partner community license will fall in that category.  Is your Salesforce org is Performance Edition and above ?  If yes then please ask the administrator to add you to RingCentral App call center in Salesforce to see how it works for you.  Once added to a call center, the app shows up on standard Salesforce pages. 
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