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ralph-milone asked ·

IVR option that allows sms/text to customer with url to our website

I need the ability to have my customers press 1 to receive a text message for url to our form field on our website. Also want the ability if backlog goes beyond a certain paint they can request text or leave voicemail. Is this possible or do you have something like this on the horizon? I was told that Twillio offers something like this.
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danno answered ·
That's a feature within the Contact Center package. 
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ralph-milone answered ·
Thank you.  Ill call them now.
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