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jerry-jones avatar image
jerry-jones asked ·

Speed Dial programing on a Polycom VVX 411

Can I program my direct dial buttons on my Polycom vvx-411 on my computer or do I have to do it manually on the phone itself?
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Chuck Fuscone avatar image
Chuck Fuscone answered ·
Hi Jerry,  in the ring central environment the best way to do speed dials is to create virtual extensions and then assign them to the buttons using presence features.

I do this for all my customers.  Setup a template to turn off necessary items like hold music and voice mail.

Then activate the extension and assign away

Make sense?

Chuck 
Certified RC consultant
Chuck@yoritguy.com


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ben-price answered ·
Thanks for this, Chuck, but don't the virtual extensions incur monthly charges?
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Hey Ben,

You can learn more about this by visiting our FAQ thread

It's always best to go over these kinds of details with your Account Manager
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