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mark-brodsky avatar image
mark-brodsky asked ·

Texts much slower to receive on computer app than iPhone app

Before contacting tech support, thought I'd try the community. Does anyone have an issue where texts received as part of a conversation appear much faster on the phone app (iPhone) than on the computer soft phone (Mac in my case)? It is several minutes slower, sometimes more than 10 minutes.

Thanks
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saadet.swift answered ·
Hey Mark,

Does this happen all the time, some of the time, or with specific conversations? Is your computer in the office or at home when this happens?
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mark-brodsky avatar image
mark-brodsky answered ·
All the time, every conversation, regardless of location.

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Hey Mark,

Please open up a case so we can start to investigate. Thanks!
  


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