question

saadet.swift avatar image
saadet.swift asked ·

Whats the Difference Between Call Flip and Call Switch?



Call Switch
is a new feature that RingCentral offers and it is quite different from the Call Flip feature.


Want to learn more? Check out and follow our  Tip of the Week Index
topic-default
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

saadet.swift avatar image
saadet.swift answered ·
Call Switch allows you to seamlessly switch your call from the RingCentral Desktop App to the Mobile App and vice versa. When you switch from one device to the other there is no pause/interruption during the call.

Heres an example: youre on your RingCentral Desktop App with a customer but need to step out of the office. You can then use Call Switch and instantly move the call from your Desktop App to your Mobile App with no issue and continue your conversation.
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

saadet.swift avatar image
saadet.swift answered ·
Call Flip allows you to flip your current phone conversation from one device to another. This does require that you add your device(s) to your profile beforehand.

For instance, lets say youre working from home one day and decide to use your Mobile App. Youre on the phone with a customer but then realize your cell phone is running low on battery. All you need to do is Flip your call from your Mobile App to your Home Phone.

People also often use this feature if they begin a conference call on their Mobile App and then want to transfer that phone call to a conference phone once they get to work.
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces