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hootsuite-app asked ·

Cannot Ring Out

In response to ErikResist on TWITTER: https://twitter.com/ErikResist/status/932680181919158272 @RingCentralCare cannot dial out - says "cannot initiate ring out call, please try again later"
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saadet.swift answered ·
Hey Erik,

Do you have a screen shot of the error message? 

Are you using the Desktop app? If so, how are you logged in and what version of the app are you on?
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Erik Sickinger answered ·

I'm using latest version of desktop, updated this morning.
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Erik Sickinger answered ·
Additional note, I cannot login to ringcentral web portal, says service is down.
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saadet.swift answered ·
Hmmmm....do you have a screen shot of that error message? Which web browser are you using?
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Erik Sickinger answered ·

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Ah, so with that particular error message we've seen that it's due to the web browser's adblockers. Try whitelisting  https://service.ringcentral.com under your adblockers.
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that did it, thanks. still hoping for a solution to the initial issue though, thanks!
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Sure thing!

So, do you get the same error when RingingOut to a different number?
Have you tried completely uninstalling/reinstalling the program?
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Hey Erik,

Are you still experiencing the issue with RingOut?
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