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follender asked ·

blocking unwanted text

I have blocked a number because I continually receive unwanted texts, yet the texts keep coming.  I know I have blocked it, because when I go the blocked call list, it is there and if I try to add it, I get the message that lets me know it is already on the list.  So what else is there to do to blocked an unwanted text.
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saadetswift16514 answered ·
Hello FOLLENDER,

Could you provide me your extension number and also the number that you blocked? When adding a number to your blocked list via the online portal it should be blocking ALL communication. 
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saadetswift16514 answered ·
Hello FOLLENDER,

This post has been made private so you can share account specific information. Did you still need help?
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