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javier-mojica asked ·

How to reduce background noise with Plantronics DA40

I am work in an call center using Plantronics DA40 headsets. I am trying to find out how to reduce some of the background noise. The head set works very well with Ring Central Desktop App, however, the headset mic is very sensitive and picks up even the slightest noises in the floor. Anyone have any suggestions?
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bjsvec answered ·
This is a function of the headset you choose and there is not really anything practical that could be done on the RingCentral side.  There are headsets that are designed for noisy environments and will work better.  Unfortunately, they will cost more but they are out there.  Just search for noise reducing/cancelling headsets.
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