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robinette avatar image
robinette asked ·

fax are not sending today (Southern California area) Anyone else experiencing issues?

fax sitting in out box for 20 minutes  Website shows no issue.  anyone else having issues?
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robinette avatar image
robinette answered ·
I was sending through the online portal.  After about 45 minutes, the fax finally went through.  Perhaps it was something on the receiving end.  Thank you for your response.  
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Good to hear! It is quite possible the receiving end may have been having issues. If something like that happens again and the fax never sends, feel free to give us a call or open up a case :)
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saadet.swift answered ·
Hi Robinette,

Are you still having issues today? What size is the fax that you are trying to send out? How are you trying to send the fax - via the softphone, the online portal?
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