So there is really no rotating feature. That's too bad. Ringcentral can't handle our growth. We can't have a fixed order call queue. That would be very inefficient. What's surprising is that ringcentral doesn't disclose that it is not working. And it took weeks of working with technical support for Ringcentral to finally disclose that this rotating feature doesn't work.
So again, will this feature be fixed in the future? If not, just remove it from your website because it is deceiving. Do let your customers pull their hair for weeks with a feature that is deceiving.