question

hootsuite-app avatar image
hootsuite-app asked ·

WiFi Does Not Work with Desktop App

In response to theMetz on TWITTER: https://twitter.com/theMetz/status/961274096070705153 @RingCentralCare Is it a known issue that wifi does not work while desktop app is up on a Mac? Any ETA for fix?
topic-default
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

saadet.swift avatar image
saadet.swift answered ·
Hey Adam,

Could you provide more information? Do you not have WiFi when the Desktop App is pulled up and active on your computer - but once exited out your WiFi is back?

Or are you simply having issues with connectivity while using WiFi?
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

bjsvec avatar image
bjsvec answered ·
I am using the desktop app on my Mac with Wifi now so I don't suspect this is a known or widespread issue.  If you can provide some more details about what you are seeing maybe we can help here.

Have you tried things like rebooting, disconnecting and recounting to your wireless or any other troubleshooting yet?


Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces