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john123456789101112131415 asked ·

fax integration with word 2016?

I have the latest version of ringcentral for windows (10) installed (9.4.3.29474) but I don't see any tab for ringcentral in Microsoft Word 2016. Is this feature still supported?




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mike answered ·
Hi John,  there's now a newer easier way to do this. 

From any Word doc (works in all MS apps),  just click File > Print, and then go to the printer list drop-down menu and look for "RingCentral Internet Fax" and select that as your printer.  That will send the doc to the Desktop app where you can send off the fax. 




If for some reason you don't see "RingCentral Internet Fax" in the list, then open the Desktop app and go to Settings > Messages and click this button to reinstall the printer. 


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thank you for this information.  it was helpful.  i didn't know this was available.
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