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richpapp asked ·

Incoming Call Announcements

Occasionally during the month we have training sessions for the staff.  With our previous phones, during that time we had 4 alternate messages that we could select to play without re-recording them.  Is it possible to have 2-3 previously recorded messages for incoming calls that could be selected as needed - without having to record each one each time?  Typically the one for "Education" is something like "Thanks for calling Cape Billing. We are currently in a Training Session for the staff.  Please leave a message by pressing..."  Options?  Thanks.  
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danno answered ·
This can be done via your IVR along with creating advanced rules for the specific time and dates of your training.
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