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andrew-curtis9160 asked ·

Service Issue: Speaker Fading In/Out

Is my company the only one experiencing ongoing issues with the speaker fading in and out for about 10-15 seconds multiple times per call?
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saadetswift16514 answered ·
Hey Andew,

That sounds like it might be network related - I see that you have an open case with us which is good because things like this are easier to troubleshoot live
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andrew-curtis9160 answered ·
Thanks Saadet. Do you have direct contacts at iCIMS that you're working with? Should we open tickets here in real-time and would that help?
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saadetswift16514 answered ·
Hey Andrew, looks like Brian opened case 06868405 and it is currently being worked on. So, feel free to ask Brian to add more information to that ticket (opening multiple tickets for the same thing isn't necessary since you already have 1 ticket open).
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