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jena avatar image
jena asked ·

Live Report Refresh

Live Reports is taking 15-20 minutes to refresh.  I show the correct users when I go into the group but in Live Report it isn't correct.
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saadet.swift answered ·
Hi Jena, have you tried clearing cache and cookies? How exactly do you know that it's falling behind? The more details the better!
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jena answered ·
Thanks Saadet I just cleared my cache and cookies so we will see what happens.  I know it's falling behind because I show the correct users when I go into the group but in Live Report it isn't correct.
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cglassy answered ·
USA-based acct | 2287 Users | 3800 DID lines | 28 sites | all Polycom VVX500 phone handsets

2018-03-12 Another way to force this, is to use a Chrome Incognito window to access the updated Live Reports.  
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