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saadetswift16514 asked ·

4/3/2018 - Server Error/Phone Connectivity Issues (Resolved)

We have customers reporting issues with logging into their online portal and phones having connectivity problems. We are currently looking into this. Please follow this thread to receive updates.

As of now, please create a case and include HAR Logs (if you cannot log into your online portal).

  

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support12345678 answered ·
how long are you expecting to be down.  Phones do not work as well

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it seems that they are bringing the service back on line right now.
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mark-clifford7767 answered ·
We are down in MA
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it seems that they are bring the services back online right now.  M
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robert-jerina115 answered ·
Our phones are also down. I can log into the online portal though...
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my phone works...it seems like they are bringing it back online right now.
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foote answered ·

down in Florida

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heather9548 answered ·
Yes How long will this be an issue? It wont let you log in and states server issue. Hope this gets up and running soon because I am unable to do my work!
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brad-beall9549 answered ·
Down in AZ and NV
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glen-roberts9550 answered ·
down in Toronto.
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heather9548 answered ·
Down in Michigan
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heather9548 answered ·
Down in Michigan
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yana-harris answered ·
We are in MA and are getting server errors when trying to log in to desktop RC app. Can log into online portal ok but obviously can't use phones.
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