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peter-potvin asked ·

Traditional fax setup with ATA device

Hello, Before I purchase a RingCentral Office plan, is it possible to set up a traditional fax machine with its own number using a Cisco SPA122 ATA device? If so, how would I set up the ATA device and fax machine so it can send and receive faxes? My planned configuration is like so: 1) Use a single designated phone number for company-wide phone calls using multiple Polycom VVX-501 VoIP phones with different extensions and a single Polycom VVX-501 VoIP phone using the main number for our receptionist. 2) Use another phone number for sending and receiving faxes using a traditional fax machine connected through a Cisco SPA122 ATA device.
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danno147 answered ·
[w/respect to your #2] I have several in place and working fine.  The trick is to NOT use the free main fax number for this device.  It MUST be an additional number ($4.99), b/c the fax # that comes with the service, you can't change number type from fax only to voice only.
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It is also suggested to set your fax machine to 9600 baud - to be safe.  If you run into any issues, you can also change to the following settings in the ATA:



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