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sandra-reyes9196 avatar image
sandra-reyes9196 asked ·

increase in cost per service

I am a ringcentral customer since 2008, at that time my bill was $ 9.95 a month. Actually, my bill went up to $179 a month and I have called customer service many times and nobody knows how to give me an answer. I check my bill and I can not find the reason for the increase. Can someone please help me?
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chris-duquette4018 avatar image
chris-duquette4018 answered ·
there may be a thread about rate increases on here someplace. I think it happened around the time they started changing the names of the plans as well...from enterprise to ultimate and standard to essentials. 
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saadetswift16514 answered ·
Hey Sandra, I'm following up with your Account Manager now. They should be contacting you as soon as they can.
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