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Christie Lockhart avatar image
Christie Lockhart asked ·

Ringout from phone not app?

I'm considering moving to RingCentral from Grasshopper.  I like RingCentral's features and pricing, and I see you have a 'ring out' feature as Grasshopper does, that allows me to call another number from the app or from any phone, by going through my RingCentral account.

What I can't find, though, is how to use it from a phone, rather than the app.  There's mention of using with a hotel phone, for example,  but all the instructions are for the app.  IS it possible to RingOut through a POTS phone, as I can with Grasshopper?
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J.B. Ferguson avatar image
J.B. Ferguson answered ·
Yes you can...

Step 1: 
Dial your RingCentral phone number.
Step 2: If extensions are enabled, this is where you would enter the extension number.
Step 3: At any time, press star (*).
Step 4: When prompted, enter your password and then press pound (#).
Step 5: Press 3 to make an outgoing call.
Step 6: Dial the number you want to call and press pound (#).
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Good answer.  I came here planning to answer, "I don't think this can be done" :)
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My wife would use it a lot where she used to work. She couldn't bring her cell phone into the work place and the reception in that area was poor anyway. She'd do this from her work phone.
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Christie Lockhart avatar image
Christie Lockhart answered ·
Thank you very much!
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J.B. Ferguson avatar image
J.B. Ferguson answered ·
Here is a RingCentral Knowledge Based article for the Virtual Calling Card feature for your further information

https://success.ringcentral.com/articles/RC_Knowledge_Article/Virtual-Calling-Card

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