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craig-lohman8067 avatar image
craig-lohman8067 asked ·

RingCentral Phone Favorites Disappear

I am using the Windows version of RingCentral Phone and recently realized that my contacts I have identified as Favorites do not stay favorites for any contacts from an Outlook shared public folder.  I am able to add contacts without any problem, but they disappear the next time I restart the computer and app.  Is anyone else experiencing this issue?
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dan-fenlon10371 answered ·
yes same here. very annoying
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saadetswift16514 answered ·
Hey Craig and Dan,

Please open a case so we can investigate this.




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