question

anna-meneguite avatar image
anna-meneguite asked ·

Extra Front Desk Line for two offices and one front desk phone with two businesses!

We have two offices that run two dba's out of them.  We currently have live answering rather than auto answer.  We now want to add the second dba to our current phone system with a separate number but want to know how we do that and how we will be able to know which entity this is coming into so that we answer the line with the correct entity name.  Help????
topic-default
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

danno147 avatar image
danno147 answered ·
One option would be to set up a unique extension, name it the new company, and program a "presence" key on each phone.
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

anna-meneguite avatar image
anna-meneguite answered ·
So we wouldn't need a separate business line?  Just an extension?  Would I see that extension on my user end to be able to identify how I answer that business entity call?  So no separate business line would be required?
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

danno147 avatar image
danno147 answered ·
You'll need to order an "additional line" ($4.99) and the point that line to the unique extension.
2 comments Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Thank you!
1 Like 1 · ·
FYI, depending on the phone model you have, you can compliment the new dba with a unique ring type as well.
0 Likes 0 · ·

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces