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eva-tutic10132 asked ·

Online desktop version of Glip not synching with desktop

I have been having the same issue and cannot resolve.  Please tell me there is a fix?  When I have team members use glip (online version) or if I get an email notification that a Glip has been posted, I go to Glip desktop and that Glip task does not exist.  However, when I sign on Glip via on-line.  The task is there?  I have missed many important messages/glips because of this issue.  Please tell me that this is an easy fix?
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saadetswift16514 answered ·
Hey Eva, if you manually refresh the desktop app under the View Tab, does that fix the issue? Does this happen all the time or randomly?


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saadetswift16514 answered ·
Hi Eva, are you still having issues?
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eva-tutic10132 answered ·
Hi there, Yes it is finally working!  Thank you for the follow up.
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Great to hear! I hope you have an amazing day :)
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samrizzo6419 answered ·
Additionally if you don't want to navigate the menu to reload, looking at Saadet's screen shot you can push the F5 key if you are on windows to reload the screen. If you are on a MAC, CTRL+R will accomplish the same thing.

Thanks,
Sam
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