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todd-tucker10847 avatar image
todd-tucker10847 asked ·

Access to Contacts

I would like to be able to share my phone with the other extensions in my office.  Currently, I have to export my contact on to paper or a file and give it to them.  This is on WIndows 10.  This is for the desktop app.
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jen3779 answered ·
If this is for Personal contacts, than yes, you would need to export them and have the other users add them to their personal contacts. 

If its company contacts, than those are automatically added to all users in the company. 

The easiest way to export your contacts is to go to service.ringcentral.com and login to My Extension portal > Contacts > Personal > Export 

This will export it as a .CSV file which can then be imported by someone else by using the Import button on the same page. 




*Note, there is not a way to export/import the contacts from the RC Phone for Windows. However, once they are imported into the account, they should show up. The user may need to log out and login for the new contacts to show. 


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