question

jason-spindler4717 avatar image
jason-spindler4717 asked ·

Third party that EASILY integrates with RC to display all previous interactions with a contact.

Does anyone know of a third party that EASILY integrates with RC to display all previous interactions with a contact?  If so, what product exists and what are your thoughts?  To elaborate on what I am hoping to find...I need something that captures and retains all communication with a client, whether that be by voice (including link to call recording), text, or fax.  RC does not retain the information for very long at all.  I understand that there is RC Archiver, but that is not all that user friendly, and you have to manually search for information through the contact's number.  
topic-default
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

· Write an Answer
cglassy3135 avatar image
cglassy3135 answered ·
USA-based acct | 2287 Users | 3800 DID lines | 28 sites | all Polycom VVX500 phone handsets 

Any decent CRM should do this, RingCentral's integrations with SalesForce, Sugar, etc.are listed here 

https://www.ringcentral.com/apps/?appCategory=CRM 
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces