question

oz1034 avatar image
oz1034 asked ·

URL to Dial out

Is there still a way to dial with a URL? This was shut down recently;

https://service.ringcentral.com/ringout.asp?
cmd=call&username=1XXXXXXXXXX&ext=XXX&password=XXXXXXXX
&
to=XXXXXXXXXX&from=XXX-XXX-XXXX&prompt=0

This URL method of dialing was perfect for my application. I can't find a clear indication that 
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saadetswift16514 avatar image
saadetswift16514 answered ·
Hey there, could you provide more information regarding what feature you're looking for and on what application? 
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glass11496 avatar image
glass11496 answered ·
I have the same problem. I have been using this for years and the URL stopped working two days ago.
https://service.ringcentral.com/ringout.asp?cmd=call&username=xxxxxxxxxx&ext=100&password=Password&from=xxxxxxxxxx&to=xxxxxxxxxx



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oz1034 avatar image
oz1034 answered ·
I wrote my own basic phone-dialing web page. When I click a hyperlink in my page, it pops open a window that loads the URL, dials my contact and rings my phone.
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saadetswift16514 avatar image
saadetswift16514 answered ·
Hey there! Looks like you are using an older URL that has since been updated. You can learn more about it here
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oz1034 avatar image
oz1034 answered ·
I found the answer to this problem!
I'm posting it here for anyone who happens to stumble across this issue in their own search.

Replace;

https://service.ringcentral.com/ringout.asp?
cmd=call&username=1XXXXXXXXXX&ext=XXX&password=XXXXXXXX
&
to=XXXXXXXXXX&from=XXX-XXX-XXXX&prompt=0

with;

rcmobile://call?number=+1XXXXXXXXXX

You have to answer a windows dialog to make RingCentral be the default dialing app, work more quickly, and doesn't ring your phone until you answer. I'm very happy with this solution.
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