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scott-walker11512 avatar image
scott-walker11512 asked ·

Retrieving Faxes without desktop app?

We do not deploy the desktop app and we recently went live with our first office.  I am trying to figure out how best for users to retrieve faxes.  I would have thought they would come into their email, but that does not seem to be the case.
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bjsvec avatar image
bjsvec answered ·
If you look under user notification settings you should find the option to send faxes to email.  Are you talking about faxes sent to users direct lines?
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bob-robinson3288 answered ·
In Notifications, set it send fax notifications to email, and be sure to check the box for marking the fax as read or you will also get a voicemail notification that when deleted, it deletes the fax) and also check the box to include the fax as an attachment.
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