question

gary-aldred11608 avatar image
gary-aldred11608 asked ·

Missed calls during office hours

I'm trying to work out the easiest way to view missed calls during office hours. At present, I get the stats from historical reports and select the required day, but this includes calls received out of office hours. I can download a 'detailed' report and filter using Excel, but it is very time consuming. Any ideas?
General Topic
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

· Write an Answer
saadetswift16514 avatar image
saadetswift16514 answered ·
Hey Gary, I'm not aware of anything in Historical Reports that will display that info
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces