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saadetswift16514 asked ·

9/10/18 - Reports of Phones Not Registering - Resolved

Hello Everyone, 

We have received reports of phones being unregistered and not being able to receive/make calls. Our team is investigating this currently. If you are having issues, please open a case and include the following in the case notes:

Parent 07629522 -INC-21576

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rosas answered ·
This reply was created from a merged topic originally titled Where Did You Go, Customer Support???. Good morning - Does anyone know of problems with the system? The phones throughout our office went dead, they were fine this morning but now all are down. I've tried calling Customer Support but have been on hold for almost 25 minutes, and there are no agents available for chat support! Very frustrating. It's Monday, 9/10 11:30 AM CST. 
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saadetswift16514 answered ·
Update 9/10/18 11:01 am PST

Hello Everyone! This issue is now resolved. If for some reason your phone is still having issues, please reboot it and contact Support for further troubleshooting.
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