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workforce6097 asked ·

Create New Contact in Desktop App from Text Message

Account: US
Desktop App Version:10.1.2.31099

We have noticed that when using the RingCentral desktop app, there is no option to "Create New Contact" from a text message. The only option available is to "Add to Existing Contact"

In the mobile app (iOS) there is no problem creating a new contact from a text message.

The desktop app does give one the ability to "Create New Contact" from a number selected from the missed call list however.

Is this an oversight in the desktop app or is it by design?



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