question

erik-vlach8736 avatar image
erik-vlach8736 asked ·

ivr menu dialing alpha characters

I have a user that puts in a alphanumeric passcode in the phone. He needs to dial asterisk before he can put in a alpha character. When he does that the phone will park. Is there anyway to change the asterisk to something else for the park feature?
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saadetswift16514 answered ·
Hi Erik,

Sorry, you cannot change the key press for the park feature
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