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lee-d3574 avatar image
lee-d3574 asked ·

ringcentral mobile app - overseas usage

I have a US account, but will be travelling in Japan.  I would like to be able to make and receive calls with the Ringcentral mobile app on my phone and/or tablet (not the desktop app).  I will NOT be getting a local SIM, nor roaming with my phone as I have a WIFI hotspot with unlimited use during the time I will be there.

It seems like the last time I tried this overseas I could not reliably make or receive calls when on WIFI only.  Is there any inherent limitation to the app that requires a LTE data connection?  Or should it work on WIFI only no matter what country I am in to make and receive calls?
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saadetswift16514 avatar image
saadetswift16514 answered ·
Hi Lee!

If you are on a strong WiFi you should be fine. Keep in mind that WiFi hotspots can vary (bandwidth, download/upload speeds, etc.) and this could cause inconsistencies with service. 
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