question

adam-thomas1 avatar image
adam-thomas1 asked mary-community-moderator edited

Unable to cancel Ring Central meeting in Outlook schdule with trial account

As the title states, I am unable to delete a Ring Central meeting scheuduled with my org's trial account and I'n getting a 3003 error.  I have a permanent account now and can create and delete Ring Central meetings created with that one, but I'm unable to modify or cancel a recurring meeting made with the old account. It simply cannot be removed from Outlook. Please help.
meetings
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saadetswift16514 avatar image saadetswift16514 commented ·
Hey Adam, I would suggest opening a case so we can look into what's going on!


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Pearce Hamblin avatar image Pearce Hamblin commented ·

Recently ran across this 3003 error issue and disabling the RingCentral Outlook plugin temporarily enabled us to delete/cancel the meeting.

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