question

lisa-brumbaugh12146 avatar image
lisa-brumbaugh12146 asked ·

Call Transfers

I need to be able to initiate a phone call through RingCentral and transfer the call to a Salesman.  I would like the ability to put potential customer on hold, talk with The Salesman privately, and then release call to Salesman and I hang up.  It is my understanding that you cannot use the call transfer feature if the call was initiated from RingOut.  Any help would be greatly appreciated!
topic-default
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

· Write an Answer
saadetswift16514 avatar image
saadetswift16514 answered ·
Hi Lisa, what device are you using for RingOut? Is it your personal cell phone? 
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces