question

sherri-rodriguez10861 avatar image
sherri-rodriguez10861 asked ·

Using RC Phone app, Windows 10 Pro with full button function on a Jabra wireless headset?

The Jabra website says it has several model options with direct connection compatibility with Ring Central. Can anyone confirm they are using RC app (v 10.2), Windows 10 Pro with full button function on a Jabra wireless headset? 

We need to be able to answer and end calls from headset buttons.  Plantronics Savi 700 Series have not been working well for us, causing robotic call quality issue, and it is a RC known issue with no current date for one to be implemented.  Looking for a comparable option to switch headset to for 30+ users in the U.S. 
General Topic
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

· Write an Answer
cglassy3135 avatar image
cglassy3135 answered ·
2287 USA based users, 28 different sites,  3800 DID lines - all Polycom VVX500 phones

2018-10-18 In case you did not know, we are tracking and updating headset info for use with RingCentral apps here.

Many folks have a need for broader use of bluetooth headsets with RingCentral Apps beyond the Plantronics models which are the only officially approved bluetooth headsets at this time.

http://ringcentraladminusersgroup.org/faq/headsets.html
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app