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dale-lathrop12516 asked ·

Getting "Network connection is lost" in Ring Central for Google. Can't get out of Offline Mode.

I am a US based account using the RingCentral for Google extension in Chrome and recently it started into a "Network connection is lost" loop and stays in Offline Mode. I have uninstalled and reinstalled the extension even while clearing cookies, cache, and stored data in between. 
I am using Version 4.1.1, Updated October 16, 2018. Any help would be appreciated. I also have the RingCentral softphone app, but there is a sound delay. With the extension I use Google Voice set to go to Hangouts. It was a flawless connection before this started. 
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bjsvec answered ·
Do you have any other users using the Chrome extension?  I just wonder if it something about your machines environment or a more global issue.  I am using the same version of the extension on my Mac and not noticing any problem right now.
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dale-lathrop12516 answered ·
They are and don't seem to have the issue I'm having. It only seem to be since the last Chrome update.

I'm running Chrome Version 70.0.3538.77 (Official Build) (64-bit)
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So that points to your machine, I guess.  Not sure what to say except maybe try reverting to an older version of Chrome or fresh Windows install, etc.  Maybe something with Windows firewall or A/V software could cause it too?
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