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Glenda Wrenn Gordon avatar image
Glenda Wrenn Gordon asked ·

RingCentral Outlook Plug-In Doesn't Load

US version Outlook Plugin Version: 6.1.124551
Had worked before Mojave MacOS update

Doesn't load on outlook. RE-installed app, restarted outlook, restarted computer. Can only schedule meetings through the Desktop application but when selecting outlook for that option, does not allow selecting the email address linked to RingCentral
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jeff-salisbury7355 avatar image
jeff-salisbury7355 answered ·
Glenda - this is a known issue with Mojave - see this post (or search for Outlook & Mojave):
https://community.ringcentral.com/ringcentral/topics/ringcentral-meetings-mac-mojave-10-14

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