Before we set up the forwarding chain, we could answer on our mobile apps.
We really need you to help us with this, Jean, the person we've worked with at RingCentral says that presently you are unable to make this happen. Please help us by developing whatever needs to be developed so the forwarding calls can go to our mobile app.
Currently, whenever I answer a call and the call needs to go to one of our estimators, I have to physically GIVE the phone to him and put it on speaker phone and give up my phone for about ten minutes. Really, this is a terrible solution. PLEASE HELP!