question

james-endo12833 avatar image
james-endo12833 asked ·

I made a vieo conference call the other day and want to know where to find the recording? Thanks All!

How to find recorded video conference call.  YES, I'm a noobie to Ring Central!  Thanks.
General Topic
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

david-parent3461 avatar image
david-parent3461 answered ·
It should save the mp4 file to your local c: drive user profile, documents folder under "RingCentralMeetings". This would be the system that you started the recording from.

-David
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

saadetswift16514 avatar image
saadetswift16514 answered ·
You can also verify where it was saved by going to your Settings -> Recording -> Store my recordings at: 
2 comments
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

I don't see this option about where to save recordings. The only choice is a yes/no store locally. Where should it be
0 Likes 0 ·
Hey Laura, is this recording for Meetings or RC Conferencing? 
0 Likes 0 ·
djb101913540 avatar image
djb101913540 answered ·
I've recently noticed that since early December 2018 my file when saved is no longer saving a final mp4 file as it was before but all the other downloaded files are there. Any reason for that?  
3 comments
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Hey DJB1019,

I'm seeing the following after I record a Meeting. What are you seeing?


0 Likes 0 ·
This is what I see.  Thanks for sharing because it allowed me to go back through some of the older recordings (early 2018) to see that it's downloaded as 3 files...the 4th file is from when it's modified.  My apologies for the post.
0 Likes 0 ·
No worries! Glad I could help clear things up :)
0 Likes 0 ·

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app