Auto Forward Inbound Call from Specific # to Queue
We have several customers that are dialing the incorrect persons number when calling in, we've provided them the correct number but they still call the wrong one. It's important these calls get to our service queues though. Can I setup a rule based on the inbound phone number to auto forward it right to our queue when it calls? I see how to do it to a direct person/number but couldn't find and option to put them into the queue.