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kenya-raymond asked ·

How many participants can I have on a conference call?

How many callers can you have on the line? I set up a conf. call for one of the attorneys in the office and she said "it seems that no more than two lines can connect" Note: This conversation was created from a reply on: Conference Calls: Conference Participants.
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jessica-community-moderator answered ·
Hi Kenya, 

Can you confirm if you mean RC Meetings or RC Conferencing
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kenya-raymond answered ·
Hi, so I set up a conference call (not a video call) using the Ring Central conference call line for one of the attorneys here in the office and she wrote back to me  after the call saying:  

" It seems that no more than two lines can connect, which sort of defeats the purpose of a conference line.  :-)  Thanks!"

So I'm confused about this.   Normally, I just use Freeconference, but for some reason she said that wasn't working.  


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Thank you so much for all of your help and sorry again for the confusion :-).
1 Like 1 ·
Hi Kenya,

I can see why that's confusing-- our Conferencing feature can support up to 1,000 participants. Can you gather more details from your user regarding how she set up the conference call and how many people were invited? Also, how does she know only 2 people could get on? Was there an audible message? Thanks!  
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Hi Kenya! 

I made this post private, so it's just visible to me and you :) I'm happy to hear that RingCentral is doing the trick! No worries about the mix up-- it happens to the best of us! 
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kenya-raymond answered ·
Hi, oh my goodness! i feel just awful about this... So i just talked to the attorney to ask her more details and I truly apologize but she was referencing another conference service that we used that was giving her problems.  BUT you'll be glad to know that she said RING CENTRAL works beautifully :-).. I feel awful about this mix up.  Is there anyway you can pull my post down? I'm so embarrassed :-(
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