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it-support123 avatar image
it-support123 asked ·

Email Notifications are still received after turning off.

I've muted All Email Notifications under a Group as well as under Prefrences -> Team Notifications, but still if someone post in a group I'm still receiving the Email Notifications.

How to avoid this?
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saadetswift16514 avatar image
saadetswift16514 answered ·
Hey IT-Support,

Could you share a screen shot of the notification settings for that group you received the email about?
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it-support123 answered ·

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Hi IT-Support, 

Your settings are spot on for turning off all notifications-- you shouldn't be receiving them. Please open a case with Support for further troubleshooting on this anomaly. 


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