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divelbiss asked ·

I just downloaded the Ringcentral app on my phone. Now calls to my direct number, only go to my phone. How can I fix?

App for iPhone problem
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benjamin-pina10780 avatar image
benjamin-pina10780 answered ·
- Users
- Select the user you want to edit
- Call Handling and forwarding
- Set ringing to Simultaneous and have your mobile app and desk phone selected
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lee2 avatar image
lee2 answered ·
Also set the desktop and mobile apps to 0 Rings /0 Secs, to have them ring at the same time. If not the app will ring first.  
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