ring central app help link goes to salesforce

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michael-berkeley12116 asked Jan 18, '19 mary-community-moderator edited Jul 12, '21

ring central app help link goes to salesforce

When I click on Help (F1) in the ring central app it opens a web broswer to a salesforce link:

Does this happen to anyone else?

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Answer 1 · 2019-01-18T17:12:32Z

jessica-community-moderator answered Jan 18, '19

Hi Micheal,

This is a known issue that we're working on correcting! In the meantime, here is the correct link for Glip help: https://support.ringcentral.com/app.html

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Answer 2 · 2019-02-04T15:54:07Z

neil-joyer10782 answered Feb 4, '19 jessica-community-moderator commented Jul 1, '19

This is the first link I get when I search for "Glip Support" on google:
https://help.glip.com/hc/en-us

This gives me an SSL certificate error. And when I say continue anyway, then it takes me to the same referenced url ( https://www.salesforce.com/products/community-cloud/overview/)

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jessica-community-moderator ♦♦ commented · Feb 04, 2019 at 06:58 PM

Thanks Neil, we are aware of this error and are working on it :)

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