question

chris-duquette4018 avatar image
chris-duquette4018 asked ·

Block inbound international calls?

What is the best way to block any international number from calling into a business?
General Topic
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

chris-duquette4018 avatar image
chris-duquette4018 answered ·
any helpers?
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

saadetswift16514 avatar image
saadetswift16514 answered ·
Hmmm...have you tried blocking the country code(s) from the Super Admin extension?
4 comments
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

when i looked up the call, there was no country code prefix. It seemed odd the number just came up XXXXXXXXXXX. not (XXX-XXX-XXXX). Wouldn't the call log show it showing as X-XXX(country code)-XXX-XXXX ? 
1 Like 1 ·
I believe so. That's interesting...unfortunately, idk how to block that :/
1 Like 1 ·
So Chris, that's the other carrier delivering a incorrectly formatted number so as to prevent their number from being blocked on hosted platforms.  Spam callers are very ingenious.  Have you tried to block the call via the call log?

0 Likes 0 ·
4example:



0 Likes 0 ·
william-steer avatar image
william-steer answered ·
It would be nice if there was an update on this feature. I don't understand what is so difficult writing a query: if the numeral count is greater than 11 reject the call. thus blocking inbound non-North American calls.
I see there has been no activity on this post in over a year. blocking individual numbers is pointless with the scammers using other VOIP systems to spoof caller ID numbers making in pointless to block individual numbers when the same call bank calls in the same 5 min span from two different numbers. In addition, as previously stated the formatting is different but that should not preclude the numerals from being counted; a US number is always 11 digits.
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app