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Admins should know how long an agent has been on a live call for. Or how long they have been waiting for a call for.
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4 People are following this question.
Can we block numbers to the call queue?
Is there a way for new calls to ring extensions in a call queue even if they are already on the phone?
Call queue calls toggle button in Mac app and Android app missing
i do not want my call que to go to voicemail even after 15 minutes
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