question

john-bilski13577 avatar image
john-bilski13577 asked saadetswift16514 answered

using the mobile app with 2 extensions

I have 3 voice prompts and 2 ext's. When I'm logged in on ext101 I can see all missed calls and receive VM's on the app. The challenge is when calls come to ext 102, I don't see missed calls and the VM gets emailed to me from RC stating I need to log into ext 102 to listen to it. Im a small operation and have "super admin" rights, why does one have to log in and out all the time?

softphonemobile
1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

saadetswift16514 avatar image
saadetswift16514 answered
Hey John! Could you verify which mobile app you're using?
1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app